Table of contents of the terms and conditions

  1. Scope and contractual partner
  2. Delivery area and customer base
  3. conclusion
  4. Product range and order
  5. Storage of the contract text
  6. Prices and limited special offers
  7. Delivery times and costs
  8. Warranty
  9. Payment
  10. Right of withdrawal
  11. Instructions for the smoothest possible processing of the return
  12. Jurisdiction
  13. Address / Contact
  14. Data protection

1. Scope and contractual partner

The following terms of sale apply exclusively to all of our deliveries. Deviating conditions are only binding for us after express approval.
Your contractual partner for all orders is Neveta Nautica S.L. (For address see end of terms and conditions).

2. Delivery area and customer base

Orders and deliveries are generally possible worldwide. Please note our list of shipping costs (section: Information)

3. Conclusion of contract

Contracts in our internet shop can only be concluded in the language specified in the shop.
You submit a binding offer if you have completed the online order process by entering the information requested there and click the “Send order” button in the last order step. After you have sent your order, we will send you an e-mail confirming that we have received your order and listing its details (confirmation of receipt). This confirmation of receipt does not constitute acceptance of your offer, but is only intended to inform you that we have received your order. At the latest until the goods are delivered, you will receive from us all customer information that you should print out for your documents. The purchase contract is only concluded by sending the goods or a second email as order confirmation.

4. Product range and order

Please note that offers in our online shop can be limited. Details are given in the respective product description.

You order in our shop by clicking

Add item to shopping cart
Enter your delivery and payment details
Confirm the accuracy of your information on the control page and then click on the “Send order” button.

5. Storage of the contract text

The contract text is saved by us and can be requested by you after the order process has been completed. You can print out the order data immediately after submitting it. You can either use the subsequent page “Your order” or the mail “Confirmation of receipt”.

6. Prices and limited special offers

All prices are end-user prices and include VAT (21%) and do not include shipping costs. The price at the time of the order applies.

7. Delivery times and costs

The delivery by us is subject to the reservation that we ourselves are supplied correctly and on time and are not responsible for the lack of availability. Unless otherwise agreed or stated differently on the item, we deliver – assuming stock – within one week after receipt of your order. Information about the delivery period is non-binding, unless the delivery date has been exceptionally promised.

If the standard delivery time cannot be met, we will inform you by email or by phone.

For customers outside the EU: Please note that customs duties may apply when shipping. You can find details on this under the heading Shipping costs or after consulting us.

8. Warranties and guarantees

Unless otherwise expressly agreed below, the statutory liability for defects applies.

A guarantee applies within 6 months of purchase, which means that spare parts and labor costs in the event of faults are borne by the manufacturer. The following 18 months are a guarantee. According to the legal situation, the customer must prove that the device error already existed when the device was purchased. Furthermore, only parts are normally exchanged free of charge, not the working hours. Shipping costs are not covered by the guarantee.

The above restrictions and shortened deadlines do not apply to claims based on damage caused by us, our co-responsible parties or the legal representatives

in the case of injury to body, life or health,
in the case of grossly negligent or willful breach of duty and malice,
In addition to the statutory warranty, the warranty terms attached to the article apply.

If the delivered items have obvious material, manufacturing or transport damage, please report such errors immediately to the carrier who delivers the items and also to us. Adherence to the above regulation does not affect your legal claims, insofar as you have ordered as a consumer for private purposes.

9. Payment

In order to hedge the credit risk, we have to reserve the right to carry out the delivery you requested only against cash on delivery / immediate payment upon delivery. In this case, you can accept this or withdraw from the order.

We offer the following secure payment methods (SSL):

• by credit card (Visa + Mastercard)
• by cash in advance,
• by invoice upon request and confirmation from us

10. Cancellation policy

Withdrawal

You can cancel your contractual declaration within 8 days without giving reasons in text form (e.g. letter, fax, email) or – if the thing is left to you before the deadline – by returning the thing. The period begins after receipt of the goods by the recipient (for the recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfilling our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Paragraphs 1 and 2 EGBGB and our obligations in accordance with Section 312e (1) sentence 1 BGB in conjunction with Article 246 Section 3 EGBGB. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in good time.

The revocation must be sent to: Neveta Nautica S.L., Poligono 9, Apt. 51, E-07680 Porto Cristo (Mallorca)

consequences of Withdrawal

In the event of an effective revocation, the services received on both sides must be returned and any benefits (e.g. interest) drawn up must be surrendered. If you cannot return the received performance in whole or in part or only in a deteriorated condition, you may have to compensate us in this respect. This does not apply to the surrender of goods if the deterioration of the goods is solely due to their inspection – as you would have been able to do in a shop. In addition, you can avoid the obligation to pay compensation for deterioration caused by the intended use of the item by not using the item as your property and refraining from doing anything that could impair its value. Items that can be sent as parcels are to be returned at your risk. You have to bear the cost of returning.

Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their receipt.

Exclusion of the right of withdrawal

The right of withdrawal includes not for contracts for the delivery of goods that are made to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature.

End of revocation

11. Instructions for the smoothest possible processing of the return

Would you like to return a product purchased from us? Please send a copy of the invoice with details: reason for the return, desired procedure and your bank details, for possible repayments. This can greatly speed up the process.

Please send the entire item back to us with the original packaging. The use of the original packaging is a mandatory prerequisite for asserting your right, simplifies and ensures processing.

12. Place of jurisdiction

In the case of a bilateral trade purchase, the place of jurisdiction is the seller’s place of business. When dealing with end users within the European Union, the law at the place of residence of the end user may also apply, provided that it is mandatory that there are consumer law provisions. If a private end user is not resident within the European Union, our place of business is the place of jurisdiction.

13. Address / Imprint

Servicio al cliente:
Email: info@swi-tec.com
Tel. +34 971 82 24 26
WhatsApp: +34 744 649 362

Accessible from Monday to Friday from 8:00 a.m. to 16:30 p.m.

Managing director authorized to represent:
Marco Bachmann

Commercial register:
Registro Mercantil Palma de Mallorca, No.PM 21.253
Tax identification number
according to § 27 a sales tax law:
Spain: ES B 07 651474

Address Spain:
Neveta Náutica S.L.
Poligono 9, Apt. 51
E-07680 Porto Cristo (Mallorca)
Telefon: +34 971 82 24 26
Telefax: +34 971 82 20 17
info@swi-tec.com
www.swi-tec.com

14. Data protection

Protection of personal data according to the RGPD

Neveta Nautica, SL, in application of the current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: https://neveta-nautica.com/es, They are included in the user-specific automated files of the services of Neveta Nautica, SL

The automated collection and processing of personal data is intended to maintain the business relationship and perform information, training, advice and other activities of Neveta Nautica, SL
These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.

Neveta Nautica, SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and their free circulation, and repealing the old LOPD, the new Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights ( LOPDGDD).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user himself via email to: info@neveta-nautica.com or at the address: Poligono 9, Apt. 51, C.P. 07680 – Mallorca (Illes Balears).
The user declares that all the data provided by him are true and correct, and undertakes to keep them updated, communicating the changes to Neveta Nautica, SL
Purpose of the processing of personal data:
For what purpose will we process your personal data?
At Neveta Nautica, SL, we will process your personal data collected through the Website: https://neveta-nautica.com/es, for the following purposes:

1. Send promotional information electronically.
2. Provide the information requested by the user through the contact form.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the above address.
The fields of said records are mandatory to fill in, making it impossible to carry out the stated purposes if these data are not provided.
How long are the personal data collected kept?
The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal responsibilities for the services provided may arise.
Legitimation:
The treatment of your data is carried out with the following legal bases that legitimize it:

3. The request for information and / or the contracting of the services of Neveta Nautica, SL, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
4. Free, specific, informed and unequivocal consent, while we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear action Affirmative, such as marking a box provided for this purpose.

In the event that you do not provide us with your data or you do so in an erroneous or incomplete way, we will not be able to attend to your request, making it completely impossible to provide you with the requested information or carry out the contracting of services.
Recipients:
The data will not be communicated to any third party outside Neveta Nautica, SL, except legal obligation.
Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, Neveta Nautica, SL is not responsible for the user’s failure to comply with the RGPD.

Data retention in accordance with the LSSI
Neveta Nautica, SL informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the data hosted and the time when the service was started. The retention of these data does not affect the secrecy of the communications and they can only be used in the framework of a criminal investigation or for the safeguarding of public safety, making themselves available to judges and / or courts or the Ministry that requires them. . The communication of data to the State Forces and Bodies will be made in accordance with the provisions of the regulations on protection of personal data.
Intellectual property rights https://neveta-nautica.com/es

Neveta Nautica, SL is the owner of all copyrights, intellectual and industrial property, know-how and any other rights related to the contents of the website https://neveta-nautica.com/es and the services offered therein , as well as the programs necessary for its implementation and related information.
The reproduction, publication and / or non-strictly private use of the contents, total or partial, of the website https://neveta-nautica.com/es is not allowed without prior written consent.
Intellectual property of the software

The user must respect the third party programs made available by Neveta Nautica, SL, even if they are free and / or publicly available.
Neveta Nautica, SL has the necessary exploitation rights and intellectual property of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration thereof.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from Neveta Nautica, SL, the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Neveta Nautica, SL, assuming civil and criminal liability derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.
Intellectual property of the hosted content
The use contrary to the legislation on intellectual property of the services provided by Neveta Nautica, SL and, in particular of:

5. The use that is contrary to Spanish law or that infringes the rights of third parties.
6. The publication or transmission of any content that, in the opinion of Neveta Nautica, SL, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
7. Cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties.
8. The collection and / or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of the same.
9. The use of the domain’s mail server and email addresses to send mass spam.

The user has full responsibility for the content of its website, the information transmitted and stored, hypertext links, third party claims and legal actions regarding intellectual property, third party rights and protection of minors.
The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyrights, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify Neveta Nautica, SL for the expenses generated by the imputation of Neveta Nautica, SL in any case whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.
Protection of hosted information
Neveta Nautica, SL makes backup copies of the content hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full replacement of the data deleted by users, since the aforementioned data could have been deleted and / or modified during the period of time since the last backup.
The services offered, except the specific backup services, do not include the replacement of the contents conserved in the backup copies made by Neveta Nautica, SL, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.
The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Neveta Nautica, SL.
Commercial communications
In application of the LSSI. Neveta Nautica, SL will not send advertising or promotional communications by email or other equivalent electronic means of communication that have not previously been requested or expressly authorized by their recipients.
In the case of users with whom there is a prior contractual relationship, Neveta Nautica, SL is authorized to send commercial communications regarding Neveta Nautica, SL products or services that are similar to those that were initially contracted with the client. .
In any case, the user, after proving her identity, may request that no more commercial information be sent to her through the Customer Service channels.

Cookies policy
Neveta Nautica, SL informs about the use of cookies on its website: https://neveta-nautica.com/es
What are cookies?
Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in the provision of numerous services of the information society. Among others, they allow a web page to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information obtained, they can be used to recognize the user and improve the service offered.
Types of cookies
Depending on who is the entity that manages the domain from which cookies are sent and treats the data obtained, two types can be distinguished:
• Own cookies: Those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party cookies: Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.
In the event that cookies are installed from a computer or domain managed by the publisher itself but the information collected through them is managed by a third party, they cannot be considered as their own cookies.
There is also a second classification according to the period of time they remain stored in the client’s browser, which may be:
• Session cookies: Designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (eg a list of purchased products).
• Persistent cookies: The data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can last from a few minutes to several years.
Finally, there is another classification with six types of cookies according to the purpose for which the data obtained is processed:
• Technical cookies: Those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for dissemination of videos or sound or share content through social networks.

• Personalization cookies: They allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where you access the service, etc.
• Analysis cookies: They allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the use data made by the users of the service.
• Advertising cookies: They allow the management, in the most efficient way possible, of the advertising spaces.
• Behavioral advertising cookies: They store information on user behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on it.
• External social network cookies: They are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedIn, etc.) and that they are generated only for the users of said social networks. The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding social platform.
Deactivation and deletion of cookies
You have the option to allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. By disabling cookies, some of the available services may cease to be operational. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the browser’s Help menu where you can find instructions. The user can at any time choose which cookies they want to work on this website.
You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer:
• Microsoft Internet Explorer or Microsoft Edge: http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
• Mozilla Firefox: http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
• Chrome: https://support.google.com/accounts/answer/61416?hl=es
• Safari: http://safari.helpmax.net/es/privacidad-y-seguridad/como-gestionar-las-cookies/
• Opera: http://help.opera.com/Linux/10.60/es-ES/cookies.html
In addition, you can also manage the cookie store in your browser through tools such as the following:
• Ghostery: www.ghostery.com

• Your Online Choices: www.youronlinechoices.com/es/
Cookies used at https://neveta-nautica.com/es
The cookies that are being used in this portal are identified below, as well as their type and function:
_utmb
• Duration: 30 minutes
• Description: Stores information on the activity of the visit to our website and mainly its duration.
• Type: Third
• Purpose: Analytical
_utma
• Duration: 2 years from its installation or update.
• Description: It collects anonymous information about the navigation of the users through the website in order to know the origin of the visits and other statistical data. This cookie is normally stored in the browser on the first visit to our website. If the cookie has been deleted through the browser and you subsequently visit our website again, a new cookie of the _utma type is written with a different unique ID. This cookie is used to determine unique visitors to our website and is updated with each page view. Additionally, this cookie provides a unique identifier that Google Analytics uses to ensure the validity and accessibility of the cookie, as well as an extra security measure.
• Type: Third
• Purpose: Analytical
_utmc
• Duration: Session
• Description: Stores information on the activity of the visit to our website and mainly its duration.
• Type: Third
• Purpose: Analytical
_utmz
• Duration: 6 months from its installation or update.
• Description: This cookie is normally stored in the browser on the first visit to our website. This cookie stores how the visitor arrived at our website, either directly by entering the domain address, a link, a web search or an advertisement. The cookie is updated every time you visit our website.
• Type: Third

• Purpose: Analytical
_ga
• Duration: 2 years
• Description: It serves to distinguish users. Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation regarding the protection of personal data and undertakes not to share it with third parties, except when the law requires it or is necessary for operation of the system. Google does not associate your IP address with any other information it has. If you want more information about the cookies used by Google Analytics, please access this address: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=escsw=1
• Type: Third
• Purpose: Analytical
_gat
• Duration: 1 minute
• Description: Used to show our advertising on other pages of the Google network. Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation regarding the protection of personal data and undertakes not to share it with third parties, except when the law requires it or is necessary for operation of the system. Google does not associate your IP address with any other information it has. If you want more information about the cookies used by Google Analytics, please access this address: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=escsw=1
• Type: Third
• Purpose: Behavioral advertising
_gid
• Duration: 24 hours
• Description: Generated by Google Analytics. Google stores the information collected by cookies on servers located in the United States, complying with European legislation regarding the protection of personal data and undertakes not to share it with third parties, except when the law requires it or is necessary for operation of the system. Google does not associate your IP address with any other information it has. If you want more information about the cookies used by Google Analytics, please access this address: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=escsw
• Type: Third
• Purpose: Behavioral advertising

APISID
• Duration: 2 years
• Description: When creating or logging into a Google account, this cookie is stored on your computer in order to stay connected to your Google account when visiting your services again. As long as you are active in this session and use add-ons on other websites like ours, Google will use these cookies to improve your experience of use.
• Type: Third
• Purpose: Analytical
HSID
• Duration: 2 years
• Description: When creating or logging into a Google account, this cookie is stored on your computer in order to stay connected to your Google account when visiting your services again. As long as you are active in this session and use add-ons on other websites like ours, Google will use these cookies to improve your experience of use.
• Type: Third
• Purpose: Analytical
LOGIN_INFO
• Duration: 2 years
• Description: In some pages of our Website we have embedded YouTube videos, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, in order to view the embedded videos, estimate the bandwidth and show how many times it has been played.
• Type: Third
• Purpose: Analytical
PREF
• Duration: 2 years
• Description: When creating or logging into a Google account, this cookie is stored on your computer in order to stay connected to your Google account when visiting your services again. As long as you are active in this session and use add-ons on other websites like ours, Google will use these cookies to improve your experience of use.
• Type: Third
• Purpose: Analytical

SAPISID
• Duration: 2 years
• Description: In some pages of our Website we have embedded YouTube videos, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, in order to view the embedded videos, estimate the bandwidth and show how many times it has been played.
• Type: Third
• Purpose: Analytical
SID
• Duration: 2 years
• Description: When creating or logging into a Google account, this cookie is stored on your computer in order to stay connected to your Google account when visiting your services again. As long as you are active in this session and use add-ons on other websites like ours, Google will use these cookies to improve your experience of use.
• Type: Third
• Purpose: Analytical
SSID
• Duration: 2 years
• Description: When creating or logging into a Google account, this cookie is stored on your computer in order to stay connected to your Google account when visiting your services again. As long as you are active in this session and use add-ons on other websites like ours, Google will use these cookies to improve your experience of use.
• Type: Third
• Purpose: Analytical
VISITOR_INFO1_LIVE
• Duration: 8 months
• Description: In some pages of our Website we have embedded YouTube videos, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, in order to view the embedded videos, estimate the bandwidth and show how many times it has been played.
• Type: Third
• Purpose: Analytical

YSC
• Duration: At logout
• Description: In some pages of our Website we have embedded YouTube videos, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, in order to view the embedded videos, estimate the bandwidth and show how many times it has been played.
• Type: Third
• Purpose: Analytical
nTpXe.resume
• Duration: 1 month
• Description: In some pages of our Website we have embedded YouTube videos, it is a Google service. Its use implies the remission of this cookie in addition to the cookies that Google requires if you keep the session active with your account, in order to view the embedded videos, estimate the bandwidth and show how many times it has been played.
• Type: Third
• Purpose: Analytical
NID
• Duration: 6 months
• Description: The purpose of this cookie is to store information about your preferences.
• Type: Third
• Purpose: Personalization
AMP_TOKEN
• Duration: 30 seconds to 1 year
• Description: Includes a token that can be used to retrieve a customer ID from the AMP customer ID service. Other possible values ​​indicate disables, requests in progress, or errors obtained when retrieving an ID from the AMP Client ID service.
• Type: Third
• Purpose: Analytical
_gac_
• Duration: 90 days
• Description: Includes information about the campaign related to the user. If you’ve linked your Google Analytics and AdWords accounts, website conversion tags will read this cookie, unless you disable it
• Type: Third
• Purpose: Analytical
Acceptance of the Cookies Policy
https://neveta-nautica.com/es, assumes that you accept the use of cookies. However, it displays information about its Cookie Policy at the bottom or top of any page of the portal with each login in order for you to be aware.
Given this information, it is possible to carry out the following actions:
• Accept cookies: This notice will not be displayed again when accessing any page of the portal during this session.
• Close: The notice is hidden on this page.
• Modify your settings: You can obtain more information about what cookies are, know the Cookies Policy at: https://neveta-nautica.com/es and modify your browser settings.